Questions people ask us

Choose your dates and pick-up point, pick a car, then send a reservation request with your contact details. When it reaches us we check that the car is free on those dates and come back to you. The booking is confirmed when we confirm it. If you would rather move faster, message us on WhatsApp.

Yes. We bring the car to the airport timed against your flight. Share your flight number when you book and we watch the landing time. Once you are on the ground, call or message us on WhatsApp and we fix the meeting point there and then.

Because we hold your flight number we can see the new landing time and move the handover to match it — you do not need to tell us. If the flight is cancelled or your dates change, message us on WhatsApp and we will replan the booking.

Yes — hotel and address delivery is available depending on what the day allows operationally. Give us the hotel name, the address and your preferred time when you book. Very early or late handovers need planning ahead, so please flag those in the request.

A valid driving licence plus an ID card or passport. Guests arriving from abroad need their passport and a driving licence that is valid in Türkiye. A credit card is also needed for the deposit.

Yes. With your passport and a driving licence that is valid in Türkiye you can rent from us. If your licence is not issued in the Latin alphabet, bring an international driving permit alongside it. If you are unsure, send a photo of your licence on WhatsApp and we will check it before you travel.

For every car in the fleet you must be at least 21 and have held your licence for at least two years. There is no young-driver surcharge. An additional driver must meet the same two conditions.

Yes: €400 for the Fiat Egea, Citroën C-Elysée and Renault Taliant, and €600 for the Peugeot 3008. It is taken in cash and returned in cash when the car comes back without problems. If you take full comprehensive insurance, no deposit is held. Any damage or breach of the agreement may be deducted from it.

There is no unlimited-mileage option. On a three-to-seven day rental you have 200 km a day, so a week gives you 1,400 km. Longer rentals are set by period: roughly 1,600–2,400 km over 8–14 days, 2,500–3,000 km over 15–21 days, and 3,500–4,000 km over a month. Each kilometre beyond the allowance is 12 TL. If you are planning a long route, tell us before you book and we will work it out with you.

The car goes out with its fuel level recorded, and it should come back at the same level. Returning it short can attract a charge. We check the level together at handover.

Cover depends on the protection package you choose, and it is explained to you before the booking is finalised. Driving under the influence of alcohol or drugs, letting someone who is not named on the agreement drive, or failing to obtain the required paperwork after an accident can all void it.

Yes, but everyone who will drive has to be added to the agreement as an additional driver before handover. If someone not named on it drives, the insurance no longer applies. The second driver needs to bring their licence and ID too.

You can tick child seat on the reservation form. When we confirm the booking we will tell you whether a suitable seat is free on those dates and what it costs. Tell us your child's age and weight and we can set aside the right one.

Yes — the Renault Taliant and the Peugeot 3008 are automatic. The Fiat Egea and the Citroën C-Elysée are manual. We hold a limited number of automatics, so in summer it is worth booking early.

Returning to a different point is possible with prior approval, and depending on the distance there may be a fee. Tell us your return point when you book and we will put the amount to you before going ahead.

Message us as soon as you know. If your plans have changed we can usually extend the rental. A late return we were not told about can be charged as an extra day — which one message beforehand normally avoids.

Visa and Mastercard. Prices can be shown in Turkish lira, euros or US dollars. A credit card is needed for the deposit.

Because the daily rate moves with the season and the length of the rental, we do not publish a fixed list. Send us your dates and we reply with the actual price for that period, what it includes and the deposit, in one message. Nothing appears later that was not in it.